The AI Customer Onboarding Chatbot is a production-ready, full-stack application template that automates your customer onboarding process through intelligent conversational AI. Built with React 18, TypeScript, Flask, and Python, this solution integrates OpenAI GPT-4 for natural language understanding while maintaining a rule-based fallback system to ensure continuous operation even without API connectivity.
This template is designed for businesses and developers who need to deploy a professional onboarding chatbot without building from scratch. The application guides customers through structured data collection (name, email, company, phone), validates inputs in real-time, tracks onboarding progress visually, and manages sessions with automatic recovery. The backend includes SQLAlchemy ORM with SQLite (upgradeable to PostgreSQL), comprehensive error handling, and security measures including CORS configuration, XSS protection, SQL injection prevention, and rate limiting. The frontend delivers a responsive, mobile-friendly interface with progress indicators and seamless state management through React Context API.
Key technical features include OpenAI GPT-4 chat completion integration with configurable parameters (temperature, max tokens, model selection), synthetic data generation for training coverage and user privacy protection, entity extraction for automatic information capture (email, phone, company), intent classification, customizable onboarding flows via JSON configuration, persistent conversation history, and comprehensive deployment documentation for Heroku, AWS Elastic Beanstalk, DigitalOcean, Docker, and traditional VPS hosting. The codebase totals over 3,100 lines of tested code with modular architecture, separation of concerns, and professional logging throughout.
Your purchase includes complete source code, deployment guides, quick start documentation, sample training data, configurable flows, and a commercial license that permits you to build and operate your own SaaS or paid service using this foundation. You may modify and customize the application for your internal use, rebrand it as your own product, and serve unlimited customers. The application works standalone with rule-based responses or achieves enhanced conversational quality when configured with your own OpenAI API key.
System requirements: Python 3.8 or higher, Node.js 16 or higher, minimum 4GB RAM (8GB recommended), and 500MB free storage. Basic technical knowledge and development skills are required for deployment and customization. The training data uses synthetically generated conversation examples to improve response coverage while protecting actual user information.
IMPORTANT NOTE: This application has been fully developed with all features implemented. However, it has not been tested in a live production environment. Buyer should expect to perform integration testing and may encounter minor bugs that require fixing. Basic technical knowledge and development skills are required.
NO REFUNDS: Due to the digital nature of this product, all sales are final.
LICENSE TERMS: Seller retains full ownership and control. Purchase grants a non-exclusive, non-transferable, perpetual license—AS IS, no support/updates, no refunds, no other obligations. Buyer may build and operate a materially new, closed-source product (including SaaS/paid service) for their own business/customers. Buyer may not open-source or disclose the application, nor resell, redistribute, rebrand, sublicense, or use the application (or any derivative) to create a competing or substantially similar product. License terms may be updated or changed at any time; continued use constitutes acceptance.