The AI Customer Sentiment Analysis Dashboard is a full-stack AI application that analyzes customer reviews and feedback to detect positive, negative, or neutral sentiment. Built with Python Flask, transformers, and PyTorch, it uses the DistilBERT model fine-tuned for sentiment classification. The application includes both a RESTful API backend and a modern JavaScript frontend with interactive data visualization.
You can analyze text in real time or upload CSV files to process up to 1,000 reviews in batch mode. Each analysis returns a sentiment label, confidence score, and detailed scoring breakdown. The dashboard displays live statistics, interactive charts powered by Chart.js, and provides export functionality for results in CSV or JSON format. The application includes comprehensive API documentation, a user guide, setup instructions, sample data, and unit tests for core components.
This product is designed for business owners, product managers, customer service teams, marketing professionals, and researchers who need to understand customer sentiment at scale. The training data uses synthetic data generation techniques to improve model coverage and protect user information. You can modify the application for internal use or build a new closed-source product or service with it for your own business operations.
The application requires Python 3.9 or higher, pip, and a modern web browser. You will need to install backend dependencies listed in requirements.txt, which include Flask, transformers, torch, pandas, and related libraries. Basic technical knowledge and development skills are required for deployment and integration.
IMPORTANT NOTE: This application has been fully developed with all features implemented. However, it has not been tested in a live production environment. Buyer should expect to perform integration testing and may encounter minor bugs that require fixing. The software is provided as is without warranty of any kind. No technical support, maintenance, updates, or bug fixes are included.
NO REFUNDS: Due to the digital nature of this product, all sales are final. No refunds will be provided under any circumstances.
LICENSE TERMS: Seller retains full ownership and control. Purchase grants a non-exclusive, non-transferable, perpetual license—AS IS, no support/updates, no refunds, no other obligations. Buyer may build and operate a materially new, closed-source product (including SaaS/paid service) for their own business/customers. Buyer may not open-source or disclose the application, nor resell, redistribute, rebrand, sublicense, or use the application (or any derivative) to create a competing or substantially similar product. License terms may be updated or changed at any time; continued use constitutes acceptance.