The Multi-language Customer Support Bot is a production-ready chatbot application that handles customer inquiries across 10 languages with intelligent response generation, conversation context management, and a comprehensive admin dashboard. Built on Flask REST API with semantic matching technology, it automatically detects customer language and responds accurately in English, Spanish, French, German, Chinese (Simplified), Arabic, Hindi, Portuguese, Japanese, or Korean.
Designed for businesses and developers who need multilingual customer support without monthly subscription costs, this application provides complete source code access and deployment flexibility. You can customize the interface, modify training data, deploy on your own infrastructure, and build commercial services using the codebase. The system includes JWT-based authentication, an admin panel with analytics and conversation management, real-time chat with typing indicators, satisfaction ratings, and transcript downloads. Security features include bcrypt password hashing, input sanitization, SQL injection prevention, XSS protection, and rate limiting.
The application uses sentence transformer models for semantic similarity matching and includes over 100 pre-configured training samples generated using synthetic data methods to improve coverage across common support scenarios while protecting real user information. The training data spans greetings, product inquiries, order tracking, returns and refunds, technical support, billing questions, shipping information, and account management. All training responses can be customized through the admin interface.
Technical requirements include Python 3.9 or higher, 2GB RAM minimum, and 500MB storage. The package includes full documentation covering setup, API reference, deployment guides for local servers and cloud platforms, and system service configurations. The frontend works with modern browsers and can be served via any web server or opened directly from the filesystem.
IMPORTANT NOTE: This application has been fully developed with all features implemented. However, it has not been tested in a live production environment. Buyer should expect to perform integration testing and may encounter minor bugs that require fixing. Basic technical knowledge and development skills are required. NO REFUNDS: Due to the digital nature, all sales are final.
Seller retains full ownership and control. Purchase grants a non-exclusive, non-transferable, perpetual license—AS IS, no support/updates, no refunds, no other obligations. Buyer may build and operate a materially new, closed-source product (including SaaS/paid service) for their own business/customers. Buyer may not open-source or disclose the application, nor resell, redistribute, rebrand, sublicense, or use the application (or any derivative) to create a competing or substantially similar product. License terms may be updated or changed at any time; continued use constitutes acceptance.